THE JOB
INFORMATION ABOUT THE ROLE
JOB DETAILS
LOCATION
Greater London, South East, England
SALARY
£45000 - £52000 per annum
JOB TYPE
Permanent
DISCIPLINE
REFERENCE
BH-12266
JOB DESCRIPTION
My client is a creative gifting and merchandise agency behind some of the most talked-about brand moments of the past few years. They produce bespoke, story-led gifts for household-name entertainment, tech and luxury brands. They’ve recently reshaped the business around their corporate offering, built a dedicated Project Management function, and are growing internationally. They now need a senior leader to anchor that team.
Why this role matters
The project team is looking for a senior voice: someone with the presence to steady things when a brief changes overnight, the credibility to push back on a supplier or a stakeholder, and the patience and skill to bring people on with them. You’ll line manage two Project Coordinators and help raise the standard across the wider team. That means running proper 1-1s, setting clear expectations, coaching, and turning good habits into how the team works.
You’ll still be hands-on. You’ll own a busy, varied portfolio of high-value custom projects from first idea through sampling and production to delivery. No two briefs look alike, and plenty land with very little notice.
What we’re looking for
- Proven people leadership. You’ve managed and developed a team, and people who’ve worked for you would say you made them better.
- Gravitas. You’re calm under pressure, trusted by senior stakeholders and clients, and comfortable being the person others turn to when things wobble.
- Custom production know-how. You’ve run bespoke product projects end to end and know where they tend to go wrong.
- Merchandise or gifting background (ideal). Creative agency, promotional products, brand merch or experiential production would all translate well.
- Far East manufacturing experience is a real plus but not essential. If you’ve worked with overseas factories on sampling and production, tell us about it.
- A positive, solutions-first attitude. You’re flexible, energetic and happy when the plan changes.
- Line management and a genuine say in shaping a newly formed function
- Work on projects for brands people actually get excited about
- A creative, entrepreneurial business with international growth plans
- Hybrid working with a day at home each week, plus two weeks fully remote a year
- 25 days’ holiday plus bank holidays, birthday leave, sabbatical leave, enhanced parental leave, Vitality, an Art Pass, cycle-to-work schemes and more
DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.
Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful.
- We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them.
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DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client-side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.
FAIR EMPLOYMENT
Our COMMITMENT
DNA is committed to promoting a diverse and inclusive community and welcome applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately due to the high number we receive we are unable to respond to all of those who are unsuccessful.
DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge and credible introductions necessary for client side and agency roles. Areas we specialise in - New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles for permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.
We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know of anyone who might be interested please forward the link for the job advert to them or fill in this form.
APPLY NOW
Fill out the form, attach your CV and we will help you with the next step in your career.

WE FIND
TALENT
We offer a range of support around diversity and inclusion targets, industry insight, salary bench-marking, employee brand perception – all of which will contribute to attracting the best talent as well as maximising talent retention.



