Senior Account Manager

This is a brilliant opportunity for an experienced Senior Account Manager to take real ownership of a portfolio of client accounts, acting as a key voice for the agency both internally and with clients and third parties. You'll be trusted to represent the agency's thinking, protect its values, and deliver first-rate client service across every account you touch.

What You'll Be Doing

• Owning day-to-day delivery across a portfolio of accounts, keeping a total grip on timings, budgets and quality
• Working closely with the Account Director on marketing strategy and execution
• Briefing and managing studio, creative and content teams from concept through to delivery
• Handling client amends and challenges through to sign-off
• Owning monthly forecasting, invoicing and account profitability
• Spotting new business opportunities within existing accounts and flagging them to the wider team
• Mentoring and developing junior team members
• Attending exhibitions and trade shows
• Running client meetings face to face and by phone, producing sharp contact reports with clear next steps

What You'll Bring

• Solid agency account management experience with proven commercial ownership
• Strong presence and confidence presenting to clients
• The ability to challenge respectfully and bring people round to a point of view
• Sharp communication skills and genuine adaptability across different audiences and stakeholders
• A natural mentor, keen to guide and develop others
• Highly organised, process-driven, and comfortable juggling multiple clients and deadlines
• A proactive, entrepreneurial mindset and a collaborative, team-first attitude
• Resilience and energy for a fast-paced agency environment, with a good sense of humour

What's On Offer

This is a hybrid role requiring three days a week in the office (with flexibility around client needs), and comes with a strong benefits package including enhanced holiday and parental leave, plus genuine scope for progression at an agency going through an exciting period of growth. DNA Recruit is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.

 

DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.
Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. 

• We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them. 
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DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client-side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.