CASE STUDY
Senior CRM Planner
Find out how DNA secured CRM Planner for a Creative Agency.
Creative Agency
DNA secures Senior CRM Planner for a Creative Agency
The consultant had a thorough discussion with the client to comprehend the ideal candidate. The conclusion was that the perfect fit would be someone adept at multitasking while aligning with the team and company ethos.To identify suitable candidates, the consultant reached out to individuals from the internal database who seemed like a good match. Additionally, the job particulars were posted on the company website and promoted through relevant channels.
Three candidates were shortlisted and introduced to the client, all possessing the necessary skills and experience.
The interview process involved an initial telephone conversation followed by a face-to-face meeting. One candidate particularly stood out, hailing from the creative industry and harbouring a deep enthusiasm for CRM. Post-interview, this candidate was promptly offered the position and accepted with enthusiasm.
Since taking on the new role, the consultant has maintained regular contact with the candidate, ensuring a smooth transition. The candidate has settled in comfortably and finds genuine satisfaction in the role.
Our client needed an expert in CRM, a Strategist, to join their team.
The objective was to enhance the connection with their target consumers by understanding how to engage with them effectively. This was a pivotal role within the agency, driving customer engagement and data offerings forward.
HOW WE OPERATE
Our process
Explore DNA process which helped to secure a CRM Planner for a Creative Agency.
We remain in contact with both candidate and client to support them through onboarding and beyond.
Our client required a Strategist with expertise in CRM to join their team. This role was needed to support the business in developing a closer relationship with their target consumers, through understanding how to engage with them.
Our consultant discussed the role with the client to gain a full understanding of the ideal candidate. It was devised that the ideal person for the role would be able to manage multiple tasks at once, whilst fitting in with the team and company culture.
This was a pivotal role in the agency, as they needed to drive their customer engagement and data offering forward.
The DNA team supported the client at every step of the hiring process, providing real-time feedback to ensure recruitment for this position was as smooth as possible.
Three candidates were shortlisted and presented to the client - all of which had the relevant skills and experience.
Creating Purposeful Partnerships
The outcome
Skilled Impact
DNA's precise recruitment of a CRM Strategist with creative industry roots has significantly enhanced customer engagement, driving data-driven offerings forward.
Strategic Hire
A CRM Strategist was expertly recruited to enhance consumer engagement, aligning with company values and demonstrating multitasking prowess.
Effective Transition
Rapidly securing an enthusiastic CRM Strategist, DNA ensured a smooth integration, resulting in the candidate's contentment in contributing to enhanced consumer engagement.
Integrated Expertise
A creative CRM Strategist's recruitment reinvigorated customer engagement, aligning multitasking skills with company ethos for a seamless fit.
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