Head of Experience Design - Digital Agency - London


Head of Experience Design - Digital Agency - London

Heavyweight Service Design role at one of London's most successful digital agencies. The agency, unparalleled in their innovation and award-winning creative work are looking for an expert in Service Design to lead a small team across their flagship accounts. An expert in Innovation, UX and Design methodologies, you'll be spearheading the output from the research phase through to delivery.

Service Design Role:
User Centred Design is centrally important to this agency, working on some of the most famous and technologically advanced brands in the world, you will be required to lead a team of experience designers and UX experts, as well as working autonomously on some projects.
* Inspire your team and other colleagues being an expert on the latest trends
* Work directly with Stakeholders
* Working across an exciting mix of User Experience projects
* Leading on brief writing and pitches

What we're looking for?

* The successful candidate will have extensive and proven experience of leading within a Digital Agency environment or Design Studio
* Strategically astute in design research and UX strategy
* Fluent in managing complex project across the design and product spectrum
* At least 5 years' experience in Service Design
* Utilise prototypes to bring designs to life
* Use blueprints and user journeys to create the best possible experiences

If you're a Service Design Lead, UX Director or Head of Service Design with a passion for innovation and deep digital transformation experience then contact us to find out more!

Job Title:
Head of Experience Design - Digital Agency - London
Contract type:
London, England
£90000.00 - £100000.00 per annum + Benefits
Contact name:
Robin Longes
Contact email:
Publish date: