Account Manager - Creative Marketing Agency - Hertfordshire/Hybrid

Are you a passionate and experienced Account Manager seeking an exciting opportunity in the creative marketing industry? If so, we are looking for someone just like you! 
 
DNA Recruit is working with an independent creative marketing agency with a rich heritage and expertise in retail. The agency is proudly working with some of the UK's leading retailers and brands (would you like to know these please?). Their key disciplines encompass retail marketing, shopper marketing, brand activation, brand development, business-to-business, and print & production. They are located in Hertfordshire, just a short 30-minute train journey from London. 
 
As an Account Manager, you will play a pivotal role in fostering strong client relationships and overseeing the successful delivery of marketing projects. Working in close partnership with their clients, you will collaborate with internal teams, including the Account Director, Creative Services Director (CSD), and Executive Creative Director (ECD), to ensure seamless project execution and exceptional results. 
 
Key Responsibilities: 

• Effectively manage day-to-day client requirements based on the agreed-upon scope of work (SOW). 
• Skilfully gather comprehensive briefs from clients and efficiently communicate them to the creative team. 
• Demonstrate commercial acumen by tracking revenue targets and developing accurate estimates. 
• Oversee the workflow within the studio and manage the team required for each project. 
• Collaborate closely with the Account Director, ECD, strategic planner, and creative teams to form a highly effective client team. 
• Cultivate and maintain a strong relationship between the agency and the client, understanding their business needs. 
• Proactively identify opportunities and innovative solutions, aligned with the client's strategic goals and competitor landscape. 
• Monitor key performance indicators (KPIs) and evaluate the quality of agency/client relationships and deliverables. 
• Contribute to new business initiatives and pitches, seeking out potential opportunities. 
• Attend client meetings, prepare meeting minutes when necessary, and follow up with written proposals. 

 
Qualifications and required skills: 

• Proven track record in driving and building client accounts 
• Up to 5 years of relevant experience 
• Digital marketing knowledge 
• Retail or Agency-side background preferred 
• Familiarity with FMCG brands is a plus 
• Strong relationship-building and client-facing skills 
• Analytical mindset with creative problem-solving abilities 
• Commercially aware with excellent communication skills 
• Collaborative and organized with strong project management capabilities 
• Willingness to work remotely and visit clients occasionally 

 
Salary: £30k 
To be instantly considered for this role please click apply to send us your CV, and we can then get in touch should your skills and experience be what our client is looking for. 
 
Please note you must have the right to work in the UK for your application to be considered. 
 
Job Reference: AW11006 


DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.
Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful. 

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DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client-side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.