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Strategy Consultant - CX

Summary

Job Title:
Strategy Consultant - CX
Contract type:
Permanent
Specialism:
Planning & Strategy
Location:
England
Salary:
£65000 - £85000 per annum + bonus + excellent benefits
Contact name:
Stephen Phillips
Contact email:
stephen@dnarecruit.com
Publish date:
20/06/22

Description

Are you a Strategy Consultant looking to join a customer experience consultancy?


We are working with a customer experience consultancy who are on a journey of rapid expansion. They partner with the world's biggest consumer brands to help them become more successful in a rapidly changing market.

Is this you?

As a Strategy Consultant you will be responsible for researching and developing go-to-market strategies for a variety of consumer-facing businesses.

Key responsibilities:
* You will analyse their partner brands' performance, markets, and competitors define a set of strategic targets for the brand
* You will identify and prioritise the most important businesses, propositions, and initiatives to support the targets
* You will develop a clear future vision for the business and associated customer experience
* You will build strategic roadmaps to realise the vision
* You will define principles and design guidelines to inform the implementation of the roadmap
* You will identify and develop market trial roadmaps
* You work alongside brand teams in a coaching role, whilst taking responsibility for day-to-day tasks as they get up to speed

We would like to hear from you if you have:
* At least three years' experience of strategy consulting or in a corporate strategy role in a consumer-facing business
* An analytical approach to structuring problems and potential solutions
* An understanding of customer experience disciplines
* Creativity and original thinking
* Strong stakeholder management and team working
* A commitment to data driven decision-making
* Experience working in an International business

Salary: £55-75K (depending on experience) + bonus (up to 25%) + excellenet bens

If you are interested, then please send your CV via the "link" below to be considered. DNA can then get in touch with you should your skills and experience be what our client is looking for.

Please note you must have the right to work in the UK for your application to be considered.

Although we try to respond to all applications, unfortunately due to the high number we receive we are unable to respond to all of those who are unsuccessful.
We offer up to £250 in cash, vouchers, for any referrals who pass their probationary period, so if you know of anyone who might be interested please forward the link onto them.

DNA is committed to promoting a diverse and inclusive community and welcome applications from candidates of all backgrounds.

Although we try to respond to all applications, unfortunately due to the high number we receive we are unable to respond to all of those who are unsuccessful.

  • We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know of anyone who might be interested please forward the link for the job advert onto them.
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DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge and credible introductions necessary for client side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles for permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.