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Service Designer - CX Consultancy - UK and Europe

Summary

Job Title:
Service Designer - CX Consultancy - UK and Europe
Contract type:
Permanent
Specialism:
Digital
Location:
London, England
Salary:
Excellent Benefits
Contact name:
Stephen Phillips
Contact email:
stephen@dnarecruit.com
Publish date:
23/06/21

Description

Are you a Service Designer? If you are, then read on to find out more…

DNA Recruit are working with a customer experience consultancy who are on a journey of rapid expansion. They partner with the world's biggest consumer brands to help them become more successful in a rapidly changing market.

They are seeking a freelance Service Designer who can help shape the design of services across all channels for some of the world's leading brands.

Your tasks can vary and include workshop facilitation, preparation of documents and presentations, delivery of training and more.

You must have an understanding of how consumers interact with brands which is critical in helping those brands adapt to rapidly evolving retail markets.


Experience required:

  • At least +3 years' experience of service design.
  • An understanding of customer experience disciplines.
  • Creativity, problem solving ability and an innovative approach to e-commerce.
  • Stakeholder management and team working.
  • Data driven decision-making.

Is this you?

If you feel that you can answer yes to the above, then we urge you to get in touch so that we can spill the beans on the client we are working with. Please get in touch ASAP by sending your CV to Stephen or by clicking apply.

Will also consider contract to permanent!

Please note you must have the right to work in the UK for your application to be considered

  • Although we try to respond to all applications, unfortunately due to the high number we receive we are unable to respond to all of those who are unsuccessful.
  • We offer up to £250 in cash, vouchers, for any referrals who pass their probationary period, so if you know of anyone who might be interested please forward the link onto them.
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