Service Designer - CX Consultancy

Description

Service Designer - CX Consultancy - UK (London / Northern Ireland) and EU (Amsterdam) - Basic salary + bens + bonus

DNA Recruit are working with a CX consultancy who is on a mission to reinvent the consultancy model by helping their customers to become customer centric.

As a Service Designer you will be responsible for the scope of service across all channels and a diverse range of brands. You will be partnered with a team to analyse how consumers interact with brands in order to enable the clients to evolve to an ever changing market.

To be considered you must be able to demonstrate most of the following:

• Analyse partner brands and performance.
• Create feasible products, brands, services and consumer experiences.
• Create connected ecommerce services, solutions and business models.
• Identify and develop trial roadmaps that's market specific
• Liaise with the brand team in a coaching setting.

A bit about you:

• 4 years' experience of service design or continuous development environments
• Functional knowledge on CX principles
• Innovating and creative problem solving skills.
• Team collaboration and stakeholder management experience
• Data driven decision making commitments.

Does the above sound like you?

If you have a passion for customer experience and want to build a career in a high growth business that delivers ground-breaking initiatives, then we urge you to get in contact - We would love to hear from you!

Our client is looking for Service Designers (all levels) in various locations - UK / Europe.

• Although we try to respond to all applications, unfortunately due to the high number we receive we are unable to respond to all of those who are unsuccessful.
• We offer up to £250 in cash, vouchers, for any referrals who pass their probationary period, so if you know of anyone who might be interested please forward the link onto them.
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