Senior Account Manager - Staffing/Experiential Agency - London


A seasoned Senior Account Manager from an Experiential and/or Staffing backrgound is needed to join this staffing/experiential agency in Shoreditch.

The Agency: With headquarters based in the heart of London, they have been established for over 12 years and most recently opened a USA division in 2014, with great success. As an agency they offer bespoke staffing solutions and event implementation with a high volume of experience in roadshows, in-store, festivals and on-trade activations.

They work with both Brands and Agencies, providing staffing solutions across the UK and Europe for top global brands.

The Role: This role will be based in a fun office in Shoreditch and it's a fantastic role for someone to step in and run some dynamic existing clients. As a Senior Account Manager, you will be a key member of the team and integral to the day to day delivery of projects, managing a team of juniors and reporting directly into an Account Director.

If you've got solid experience in handling both large and smaller detailed staffing & event projects in a range of formats, then this could be for you. This is great opportunity for anyone with strong management skills with a head for problem solving & quality staffing solutions.


  • Responsible for all key client accounts and managing traffic of jobs
  • Management of junior members of the team & quality control
  • Building and maintenance of strong client relationships
  • Management of jobs varying in size and requirements - from small pure staffing jobs, through to jobs at the value of £1mil + that are more involved (including production, logistics & journey planning)
  • Manage the day to day relationship between the client and agency
  • Create a partner, rather than a supplier relationship with clients
  • To be able to interrogate briefs, ask relevant questions and if applicable offer advise
  • Display excellent communication skills when dealing with clients
  • Project reporting and evaluation
  • Supplier management - including briefing, price negotiation & management
  • Management and direction of campaign logistics & being able to confidently brief others
  • Tight financial management and production & control of campaign budgets
  • Responding to complex briefs & compiling relevant pitch documents and budgets
  • Understanding of company financial systems including mark-up, invoicing, budget reconciliation, POs etc
  • To be able to manage your own time and the time of others who are working with you on a project/s
  • To be able to delegate upwards/know when you need more senior help

Skills and experience

  • A first class listener and communicator, with great organizational and trouble shooting skills.
  • To be a confident presenter and be able to present to a client in a professional manner
  • Solid commercial awareness & a strong financial acumen - intermediate excel skills essential.
  • Experiential agency or promotional staffing agency experience at an AM (minimum 2yrs)/SAM level.
  • Proven account management skills.
  • Excellent presenting skills.
  • Proven experience in managing a team and assisting in the progression of juniors
  • Excellent time management, numeracy skills and attention to detail.
  • Ability to work as a team with senior stakeholders, whilst also supporting the management of junior members of the team

Salary £35-40K. If this is the role for you, please apply immediately.

  • Although we try to respond to all applications, unfortunately due to the high number we receive we are unable to respond to all of those who are unsuccessful.
  • We offer up to £250 in cash, vouchers, for any referrals who pass their probationary period, so if you know of anyone who might be interested please forward the link onto them.
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Job Title:
Senior Account Manager - Staffing/Experiential Agency - London
Contract type:
Client ServicesProject Management
City of London, London
£35000.00 - £40000.00 per annum + Additional benefits
Contact name:
Leila Denison-Pender
Contact email:
Publish date: