Operational Account Lead


Job Title:
Operational Account Lead
Contract type:
London, England
Contact name:
Ali Wallace
Contact email:
Publish date:


Operational Account Lead - Advertising Agency -London- Salary £65k- £80 k plus bonus and benefits

Are you Ready to be part of a team that are responsible for shaping a new global strategy, new brand and creative campaign, and a go-to-market strategy? Read on to find out more…

DNA are pleased to be working with advertising agency that operates in 110 countries with emerging technologies and products, driving their 'Better Tomorrow' strategy they use the power of creativity to build better futures for the people, planet, clients and communities.

The Operational Account Lead will be Reporting to the Global Head of Brand, the Operational Account Lead will be part of a team responsible for shaping a new global strategy, new brand and creative campaign, with the ambition to achieve global leadership and become one of the fastest-growing brand by 2023.
The Operational Account Lead acts as a positive, proactive problem-solver on the business, supporting the Head of Brand, managing all operational and administrative aspects in the coordination of output of creative agencies within the agency's network for the world's largest Modern Oral brand.

The role is both client-facing and operational, responsible for the delivery of outstanding service and output, on time and on budget, for the global client team. Working across a wide spectrum of tasks with a goal-oriented energy enthusiasm to get things done at speed - from influencing and navigating C-Suite clients and ECDs, to booking the meeting rooms - this is a role for a multi-tasker who's comfortable in flat hierarchies and happy to roll up their sleeves as well as own a senior room.

At the heart of this role lies 4 key responsibilities:

  1. getting things done effectively (proactive operational management across the account)
  2. getting things done on time (highly effective project management)
  3. getting things done on budget (rigorous and effective financial management)
  4. getting things done right (contributing to an infectious team working culture)

The Operational Account Lead will be responsible and accountable for day to day tasks :

  • Operational account management
  • Project Management
  • Financial ownership
  • Working Culture

What's in it for you…

- Lots of opportunity to progress and switch it up as part of the team at the heart of the agency's global network

- Working for this advertising agency rather than within the multi-layered organisational demands of an agency means that you are the manager of your own diary and can be the master of your own flexibility

- Being part of a team driving a category forward

- The opportunity to be yourself and collaborate with bright senior minds in an innovative global culture

- High visibility within the agency - a great opportunity for career progression

- Flexible working with some great offices in enviable central locations as well as a mix of working from home

- Great healthcare, competitive salary, and some nice extra agency perks

Is it you?

  • 8-10 years' experience in senior Account Handling/Project Director/Ops roles within agencies (this is a hybrid project /account role) - a proven ability to navigate and positively influence agency and client organisations is essential
  • Experience in smaller agency and agency teams desirable - the ability to thrive on working independently and autonomously without layers of team support is a must
  • Super-organised and able to jump calmly from project-to-project manging competing and sometimes conflicting priorities - sometimes doing two things at the same time!
  • Impeccable attention to detail - especially when communicating with clients and agencies alike
  • Excellent project management and delivery skills
  • Experienced in managing commercials and detailed scopes
  • Experienced in coping with/managing IT platforms cross agencies

Salary: £65-80 k plus bonus and benefits

To be instantly considered for this role please click apply to send us your CV, and we can then get in touch should your skills and experience be what our client is looking for.

Please note you must have the right to work in the UK for your application to be considered.

DNA is committed to promoting a diverse and inclusive community and welcome applications from candidates of all backgrounds.

job reference LL9893

DNA is committed to promoting a diverse and inclusive community and welcome applications from candidates of all backgrounds.

Although we try to respond to all applications, unfortunately due to the high number we receive we are unable to respond to all of those who are unsuccessful.

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DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge and credible introductions necessary for client side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles for permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.