DNA Recruit working with a fast-growing SaaS company who have built a Cloud based platform to provide solutions for businesses in the retail, travel, and financial services markets. They have an international team working remotely based in the UK and Europe.
We are looking for a Customer Success Executive to assist with project coordination for customers managed by the VP of Customer Success who is the direct line report to this role. As a Customer Success Executive your duties are split between relate to answering client queries, onboarding new customers, coordinating with internal (mostly technical) team members, and pushing the growth strategy as set by the management team.
Nice to have:
You must have very good level of English (spoken and written) and previous experience in a customer facing role in a process driven environment - This role would be ideal for someone coming from a junior sales or account management role, ideally in technology but you could also come from marketing or services. There will be opportunities to develop and learn in a start-up environment.
Salary: £23000.00 - £28000.00 per annum + benefits
Salary: £23000.00 - £25000.00 per annum + benefits
Salary: £300 - £350 per day
City of London, London
Salary: £60000.00 - £80000.00 per annum + + benefits
Greater Manchester, England
Salary: bonus & benefits