Client Services Director - Independent Creative Agency - London


Exciting new role for an exciting independent creative agency based in London? Interested? Read on ……..

This independent Creative Agency is in the midst of re-positioning and growing to offer its clients more integrated work. Their team, based in the UK and Ireland, are offer their clients, large and small companies, their specialisms in retail and shopper. Their reputation as an independent agency of their size has won some very large clients against arguably more qualified competitors, which they put down to the entrepreneurial spirit that comes with their independence, to look and act like a bigger business but keeping the family feel and culture of the agency.

The appointment of a Client Services Director follows a period of reflection by our client who acknowledged areas for development within the agency. Account Management within the London office. The Client Services Director, who will be reporting to the MD and sit on the Senior Management Team along with seven other directors, will be managing the London AM team - 2 GADs, 2 Ad's and 3 AM / SAMS and play a part in its growth. Some of your responsibilities include:

  • Winning more work and influence the overall direction of the business and help to retain clients for longer.
  • Growing the agency by servicing the clients so well that being awarded more work is a no brainer and pushing for it as well.
  • Helping to commercialise the team and improve net margins
  • Retention and development of the team to improve and grow
  • Decision maker - challenging the senior team to affect change but in a grown up and personable way.

Is it you?

The Client Services Director must have both large and small agency experience and be familiar with the foibles of both. He or she will display gravitas and is a likeable type character, whilst driving results. You must be commercial, responsible, accountable and driven and work with the SMT, clients and team members. You are hard working and you must enjoy what you do, are down to earth and candid. Someone who is in it for the long term, who can contribute to and share the agency's ongoing success.

Salary: up to £120K, dependent on experience, plus 26 days holiday, phone / broadband, family health insurance after a year

For anyone who is interested in this role then please send Ali your CV via the "link" below to be considered. Ali can then get in touch with you should your skills and experience be what our client is looking for.

Please note you must have the right to work in the UK for your application to be considered.

Although we try to respond to all applications, unfortunately due to the high number we receive we are unable to respond to all of those who are unsuccessful.

We offer up to £250 in cash, vouchers, or a donation to Walking With The Wounded for any referrals who pass their probationary period, so if you know of anyone who might be interested please forward the link to them

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Job Title:
Client Services Director - Independent Creative Agency - London
Contract type:
Client Services
London, England
£100000.00 - £120000.00 per annum + benefits
Contact name:
Ali Wallace
Contact email:
Publish date: