Client Services Director


Client Services Director -Brand Experience - London

Are you a Client Services Director with extensive experience of managing big budget live experiential campaigns? If so, I would love to hear from you!

DNA are pleased to be working with this Brand Experience agency who are helping brands become more powerful by connecting them with their customers through engaging, memorable and shareable experiences.

The Client Service Director is the primary interface between our clients and the agency. However, in your role you must not be seen as simply a messenger. You must have a deep understanding of the client's business in both a micro and macro sense and develop strong relationships with key members of the client team. With this knowledge, insight and interpersonal skills the Client Service Director can ensure that the agency puts forward proposals that are relevant to the client's business challenges and then makes sure they are delivered to the highest standard by the agency team.

The person…

As the Client Service Director will have extensive experiential experience within various agencies and will either be currently in the same role or looking to take that next step within your career. You will also be:

  • Passionate, with a keen interest and good understanding of the industry
  • People person and team player with an ability to develop relationships at all levels
  • Creditable, and be able to reflect the agency's values in attitude and behaviour towards colleagues, clients and alike
  • Enthusiastic and positive with a real desire to drive things forward
  • Ability to put the Agency first and to take a long-term perspective on Client/Agency relationships
  • Be able to challenge thinking at all levels with diplomacy and insight
  • Trustworthy, reliable, confident and mature in dealings with clients, people and issues
  • Stimulating and challenging to work with

Is it You?

  • Minimum 5 years' experience at an events or experiential specialist agency
  • Strategic thinker
  • Good leadership, motivational and people management skills
  • Sound business judgement and financial/resource planning
  • Develop and work on new business
  • Project / Event Management experience in the field essential

Salary: £100K

Please note you must have the right to work in the UK for your application to be considered.

For anyone who is interested in this role then please send your CV to me via the "link" below to be considered. I can then get in touch with you should your skills and experience be what my client is looking for.

DNA is committed to promoting a diverse and inclusive community and welcome applications from candidates of all backgrounds.

Although we try to respond to all applications, unfortunately due to the high number we receive we are unable to respond to all of those who are unsuccessful.

  • We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know of anyone who might be interested please forward the link for the job advert onto them.
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DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge and credible introductions necessary for client side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles for permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.

Job Title:
Client Services Director
Contract type:
Client Services
London, England
£80000.00 - £100000.00 per annum
Contact name:
Leatitia Lyons
Contact email:
Publish date: