Business Director-Customer Experience Agency-South West Coast


A Customer Experience Integrated Agency, based on the South West Coast in Dorset, is looking for a highly experienced Business Director to join their senior team.

Our client has been delivering creative solutions to some of the UK's leading brands for over thirty years, making and orchestrating creatively led, data-informed content, comms and experiences across the full customer journey.

Our client is looking for an experienced heavyweight industry professional to join their senior team in leading the charge in establishing their full customer experience proposition. The Business Director will be reporting to the MD, but will also enjoy a high level of freedom to effectively run and drive the commercial growth of the content/digital media offering of this highly engaging integrated agency. This will encompass:

  • Helping to shape the client proposition
  • Identify, acquire, embed and manage new client relationships
  • Consult on client solutions
  • Lead a dedicated account team alongside the Client Services Director
  • Collaborate with content and social, tech, planning and creative teams to successfully deliver their client's solutions.

Is it you?

This Business Director role should not be seen as purely a new business role but will require a more Business Director/MD approach to successfully and effectively lead growth. Skills and experience include:-

  • Deep experience in leading digital media accounts as well as content led campaigns
  • UX and Digital development experience
  • Working in a smaller agency environment with a challenger mindset, who has digital media and content agency experience
  • A game changer who combines hunger, talent, passion and experience in equal measures.
  • Ambitious and thrives on making things happen and not just getting stuff done.
  • A commercial player at heart with equally comfortable with strategic and creative conversations
  • Has proven client relationship development


Salary £100K-£120K plus bonus and benefits

If you think you have what it takes and would like to work in an amazing environment, for a business who are an established yet still ambition agency and who are leading growth within an exciting industry then please get in touch with us now by clicking "apply" below. We look forward to hearing from you.

NB - All applicants must be eligible to work in the UK.

Job Title:
Business Director-Customer Experience Agency-South West Coast
Contract type:
Dorset, Dorset
£100000.00 per annum + bonus & benefits
Contact name:
Ali Wallace
Contact email:
Publish date: