Account Manager - Brand Experience Agency - London


A dynamic, organised and self-motivated Account Manager with an integrated background is needed to join this global brand experience/activation agency operating in 56 markets around the world.

This is one of London top 5 agencies and it has expertise in physical retail, ecommerce, experiential, branding & design and consultancy and is part of a large network.

The role

This role is to work across a number of global brands on Next Generation Tobacco Products, assisting with strategic input and growth of the brands via tight day-to-day management of multiple stakeholders in multiple markets.

The Account Manager will be a part of the global brand team who are responsible for developing and implementing the brand strategy and creative direction to the markets. Therefore, the candidate will be responsible for filtering down the global brand guidance to the markets, via close collaboration with the central client team and agency partners.

Key responsibilities
▪ Developing effective relationships with the key stakeholders on the client account
▪ Be able to diplomatically challenge the client and the agency hubs with reasoned arguments and thinking.
▪ Be an efficient, respected and reliable "interface" between agencies' teams at all levels
▪ Actively foster respectful, productive and supportive working relationships at all levels
▪ Follow the agency processes to ensure jobs are successfully managed.
▪ Ensure effective briefs are created and signed off by the client and teams are briefed.
▪ Work closely with Creative Services and other internal partners to ensure timescales/budgets are met
▪ Maintaining a solid financial process ensuring efficient utilisation of time across departments.
▪ Demonstrate cost awareness on jobs being managed and raise any concerns to line manager.
▪ Have a strong understanding of the Client's business and how it operates
▪ Keep up to date competitive reviews, both executional and strategic.

Is this you?

  • 2-3 years experience as an AM in a creative agency (ideally integrated experience)
  • Ability to build relationships with clients and internal stakeholders at all levels
  • Understanding of financial proceedings (purpose of raising cost estimates, POs, invoicing etc)
  • Attention to detail, for example proofreading and tracking design amends
  • Understanding of brand growth strategies, i.e. acquisition and retention.
  • Experience of developing an account and growing the business.
  • Passion for generating bright ideas and delivering work that sells.
  • Ability to think beyond execution and to offer solutions rather than problems.
  • Ability to remain calm under pressure whilst managing multiple projects.
  • Excellent communication skills
  • Excellent organisational skills
  • Works collaboratively
  • Thinks innovatively
  • Works effectively through job and organisational changes.
  • Strives to achieve excellence in everything that they do.
  • Demonstrates 'passion' - approaches all tasks in a wholehearted and enthusiastic manner.
  • Shows initiative and a 'can-do' attitude.

If you think this is the role for you, please apply immediately.

  • Although we try to respond to all applications, unfortunately due to the high number we receive we are unable to respond to all of those who are unsuccessful.
  • We offer up to £250 in cash, vouchers, for any referrals who pass their probationary period, so if you know of anyone who might be interested please forward the link onto them.
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Job Title:
Account Manager - Brand Experience Agency - London
Contract type:
Client Services
City of London, London
£28000 - £32000 per annum + Additional benefits
Contact name:
Leila Denison-Pender
Contact email:
Publish date: